Maintaining your corporate reputation is vital to getting new clients and keeping the ones you already have. Whether you are a small or a big business, your reputation is a big part of how profitable your company is. So what do you do not if, but when you receive negative feedback?
Negative feedbacks can occur at any time to anyone. It can come from a single disgruntled client, or from a competitor running a smear campaign. With the popularity of the internet, it doesn’t take much for one negative comment to saturate the market and start your reputation on the road to ruin. The important thing is how you handle such negative commentary.
The first thing to do is address the comment on the specific page it was written...Read More